Circuit clerk office making changes
by James Phillips
Jun 09, 2013 | 1699 views | 0 0 comments | 42 42 recommendations | email to a friend | print
The Walker County Circuit Clerk’s Office is going through several changes. Despite having its staff cut by half in recent years, Circuit Clerk Susan Odom is finding ways to make the office more efficient.

A major renovations project is currently transforming the office into a safer work environment for employees but also a more convenient atmosphere for citizens. Odom said one of the highlights of the finished project will be pay windows.

“Citizens won’t have to come into our office to make a payment,” she said. “We will have three large pay windows.”

Odom said the pay windows are a first step in better securing the Walker County Courthouse.

“I know our commission is working on making our courthouse more secure,” she said. “We appreciate what they are doing with this project.”

With only seven workers, the office needed a transition, Odom said.

“We were on two different sides of the office,” she said. “That was OK when we had 14 workers, but now we all need to be closer together, because we are having to handle so many different things.”

While the construction project is taking place, there is only one entry to the circuit clerk’s office. Odom said she appreciated the public being patient during the overhaul.

“It may not be very convenient right now, but when this is finished, the citizens are going to like it as much as we are going to,” she said. “We are hoping it will be finished in around 30 days.”

In an effort to become more efficient in another area, the office can now accept credit card payments for court costs and fines. Odom said the office will not accept credit cards for restitution, which must be paid by cash or money order. She added that cards will only be accepted from the card holder and photo identification is required.

“You can’t bring your grandmother’s credit card unless you bring your grandma with you,” Odom said. “We also will not accept a card from a person who has been convicted of a credit card-related crime.”

District Judge Greg Williams said accepting credit cards should make it easier for the county to collect fines.

“We live in a plastic society. Most people don’t carry around cash these days,” he said. “Accepting credit cards should make it easier for someone to just leave the courtroom and go straight to circuit clerk’s office to pay their fines.”

The Walker County Circuit Clerk’s Office is open to the public Monday, Tuesday, Thursday and Friday from 8 a.m. to 4 p.m. The office is closed on Wednesday.

“We want our citizens to know that the office may be closed, but we are here working,” Odom said. “That’s the day that we are able to catch up on everything.”