Pinnacle Bank to open drive-thru office

By ED HOWELL, Daily Mountain Eagle
Posted 5/24/17

Pinnacle Bank will build a drive-through branch office on Highway 118 in Jasper in front of Discount Home Center, while an ATM will also be placed in front of the bank’s downtown headquarters.

Bob Nolen, the president of Pinnacle Bank, said in …

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Pinnacle Bank to open drive-thru office

Posted

Pinnacle Bank will build a drive-through branch office on Highway 118 in Jasper in front of Discount Home Center, while an ATM will also be placed in front of the bank’s downtown headquarters.

Bob Nolen, the president of Pinnacle Bank, said in his downtown office Monday the 700-square-foot building will have two drive-throughs and an ATM machine, but no walk-in area.

“Our lease was expiring at (the Jasper Mall) at the end of this year, on Dec. 31,” Nolen said. “We wanted to build something new and out more on that side of town. It is further away from this office. It is more in the other direction, while the mall is pretty close to here.”

No staff will lose jobs in the transition, he said. Two people will be staffed at the new location, where a Pinnacle sign was recently erected noting the new office.

“We’re hoping to have it open in the middle of November, Nov. 15,” Nolen said.

A sign on the door of the mall office says that the drive-through is open but the lobby is permanently closed.

An ATM is also at the location.

Meanwhile, an ATM is also set to be installed in front of Pinnacle Bank’s downtown office tower on Second Avenue, across the street from the Walker County Courthouse.

“It is under construction now,” he said. “We just recently added the business lending center on the fourth floor here and we had the addition of a couple of loan officers. We’ve always done business lending, but we have now opened an area specifically for that with the addition of employees.” 

Nolen said a drive-up ATM was in place at the downtown location several years ago. However, he said it didn’t get much traffic, so it was taken out.

However, recent changes downtown has made an ATM more attractive now, he said. The addition of trendy restaurants in downtown Jasper, about a block or two from the bank, has led to a large number of people parking downtown and walking to the restaurants, as well as walking around the courthouse square, especially for evening dining.

A large number of parked cars and people have been seen throughout the week at night, with a number of cars parked near the bank.

“We’re putting in a walk-up (ATM) with more going on downtown and more people here in the evening,” Nolen said, noting a number of other businesses, including Lavish and Michelle’s, have been added downtown.

He noted that with the downtown and the mall locations, there was not much separation in distance.

“Now, with the foot traffic downtown, we thought a walk-up (ATM) in a nice, well-lit area of downtown would have a lot more walk-up traffic, seeing how a lot more people park over here anyway,” Nolen said.

Meanwhile, closing the mall location and moving east would create more separation to benefit the area closer to the east side of Jasper’s Highway 118 business area.

He said that the bank is also working to upgrade the company’s website, as many customers are becoming more active with online banking.

The downtown office, the new location and the Sumiton location will be the three Pinnacle locations in Walker County. The bank also has locations in Haleyville, Trussville, Vestavia and Gardendale.